1. Appointment Booking

Appointments are subject to availability and are confirmed only when the booking system displays a successful confirmation and booking reference.

2. Customer Responsibilities

Please provide accurate contact details, choose the appropriate service and tell the salon about relevant requirements before the appointment.

3. Arrival and Late Attendance

Please arrive approximately five minutes before the scheduled time. If you are late, contact the salon promptly. The service may need to be shortened or rescheduled where the delay would affect later clients.

4. Cancellation and Rescheduling

Please give at least 24 hours’ notice when cancelling or rescheduling. Use the secure manage-booking link where online changes are available, or contact the salon for help.

5. No-Shows

If you cannot attend, please contact the salon as soon as possible. Repeated missed appointments may require future bookings to be confirmed directly with the salon.

6. Prices, Deposits and Payment

Current prices are shown during booking. No online deposit is required by default and payment is made at the salon. The salon will tell the client before confirming any booking that has different payment terms.

7. Service Expectations

Results depend on hair condition, starting style and the service selected. The salon will use reasonable professional care and discuss realistic outcomes during the consultation.

8. Website Use

Do not misuse the website, interfere with booking availability, submit unlawful material or attempt unauthorised access. Website content is provided for general information and may be updated.

9. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded. Any additional limitation wording should be reviewed for the business and applicable consumer law before publication.

10. Contact and Changes

Questions can be sent to info@qalc.fun or 075645587337. Last reviewed: 20 August 2026.