Frequently asked questions
Planning Your Visit
Straightforward answers about booking and managing your appointment.
Do I need to book in advance?
Booking ahead is recommended, particularly during busy periods. Our online booking system shows current availability.
Can I choose my barber?
Yes. During booking you can select an available barber or choose Any Available Barber.
Can I change my appointment?
Yes, subject to the salon’s rescheduling policy. Use the secure manage-booking link included in your booking confirmation.
Can I cancel my appointment?
Yes, subject to the salon’s cancellation policy. Use the secure link included with your booking confirmation.
What if I’m running late?
Please contact the salon as soon as possible. Depending on the delay and following appointments, the service may need to be adjusted or rescheduled.
How early should I arrive?
Arriving approximately five minutes before your appointment is recommended.
Do you accept walk-ins?
Walk-ins may be available depending on the day’s schedule, but booking ahead is recommended.
How can I find available appointment times?
Click Book Now, select your service and the system will display available dates and times.
Can I book with any available barber?
Yes. Select Any Available Barber to see wider availability.
How do I know my booking is confirmed?
After a successful booking you will see a confirmation, receive a booking reference and receive a confirmation email.